ck171 Privacy Policy
Your personal information is completely safe with us. This page clearly describes how ck171 collects, uses, and protects your data.
This privacy policy applies to all users of the ck171 platform and its services. By using the ck171 website, you are considered to have automatically accepted the terms of this policy. Please read the full policy carefully.
Introduction and Purpose
ck171 is a safe and reliable online gaming platform serving players in Bangladesh. Protecting our users' privacy is one of our primary responsibilities. Through this privacy policy, we want to inform you about what types of information we collect, how we use it, and what measures we take to keep your information secure.
By creating an account, logging in, or using any service on the ck171 platform, you are giving your consent to this privacy policy. We may update this policy from time to time and will notify you accordingly.
Information We Collect
ck171 collects only the information that is necessary. We never ask for excessive or unnecessary personal information from you.
2.1 Registration Information
When creating an account, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport details (for KYC verification)
- Residential address
2.2 Financial Information
To process transactions, we collect:
- bKash, Nagad, Rocket account numbers
- Bank account details
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 Gaming Activity Information
Information related to your activity on the platform, such as:
- Game history and statistics
- Bet amounts and results
- Bonus and promotion usage records
- Duration of active time on the platform
2.4 Technical Information
Information automatically collected while using the website:
- IP address and device type
- Browser and operating system details
- Cookies and session data
- Page visit logs and navigation patterns
Purpose of Using Information
ck171 uses the information it collects only for legitimate and specific purposes. We never sell your information to third parties under any circumstances.
3.1 Service Delivery and Account Management
We use your information to keep your account active, process transactions, and provide customer support. Financial information is required to ensure fast and smooth deposits and withdrawals through bKash, Nagad, and Rocket.
3.2 Identity Verification and Fraud Prevention
A KYC (Know Your Customer) verification process is carried out to ensure a safe gaming environment and to prevent money laundering and fraud. This is essential to protect the interests of all our users.
3.3 Platform Improvement and User Experience
By analyzing your gaming preferences and usage patterns, we improve the quality of the platform, add new games and features, and create relevant offers for you.
3.4 Legal Compliance
We are obligated to comply with applicable laws and regulations and to provide information when requested by regulatory authorities. However, in such cases we provide only the minimum information necessary.
Information Sharing and Disclosure
ck171 never sells or rents your personal information to third parties for commercial purposes. Information is shared only where necessary for service delivery and when required by law.
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, technical support, and security verification. These partners receive only the information needed to provide specific services and are required to comply with our privacy standards.
4.2 Legal and Regulatory Requirements
In response to court orders, government directives, or lawful requests from law enforcement agencies, we may provide relevant information. In such situations, we always remain within the bounds of the law and provide only the minimum necessary information.
4.3 Business Transfers
If there is any change in the ownership or management of ck171 in the future, user information may be part of that process. In such a case, we will notify you in advance and the protections of this privacy policy will continue to apply.
Data Security Measures
ck171 uses industry-standard security technology to keep your information protected.
SSL Encryption
All data transfers are secured through SSL/TLS encryption technology. All communication between your browser and our servers remains encrypted.
Secure Servers
Your data is stored on servers with advanced security systems. We conduct regular security audits and keep systems updated.
Access Control
Only authorized personnel can access your personal information. Strict access control policies ensure our internal data protection.
Cookies Policy
6.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. ck171 uses cookies to maintain login status, remember user preferences, and improve the functionality of the platform.
6.2 Types of Cookies
We primarily use three types of cookies:
- Essential Cookies: Essential for the basic functionality of the website, such as maintaining login sessions.
- Performance Cookies: Help analyze website usage to improve performance.
- Functionality Cookies: Remember your preferences and settings to provide a better experience on your next visit.
6.3 Cookie Control
You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the ck171 platform to not work properly.
Your Rights
As a registered user of ck171, you enjoy the following rights:
7.1 Right to Access Information
You may request to see what information we hold about you. We will provide that information to you within a reasonable time.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Please contact our support team with the accurate information.
7.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, this may not be possible in cases of legal obligations or active accounts.
7.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will consider your objection and take the necessary steps.
Data Retention Period
8.1 Information for Active Accounts
While your account is active, we retain all relevant information. This information is needed to provide your services, verify transactions, and resolve issues.
8.2 After Account Closure
Even after an account is closed, we may retain certain information for a defined period for purposes of legal compliance, dispute resolution, and fraud prevention. Once that period has passed, the information is securely deleted.
8.3 Financial Transaction Records
In accordance with financial regulatory rules, financial transaction records may need to be retained for an extended period. These records are kept solely to meet legal requirements.
Protection of Minors
ck171 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
We verify age during account registration and confirm through the KYC process that the user is within the permitted age range. If we learn that a minor is using our services, that account will be closed immediately and the associated information will be deleted.
Policy Updates and Changes
10.1 Notice of Changes
ck171 reserves the right to update this privacy policy from time to time. For any significant changes, we will publish a notice on the website and inform registered users by email.
10.2 Continued Use After Changes
Continued use of the ck171 platform after an updated policy is published will be considered as your acceptance of the revised policy. If you do not agree with the changes, the option to close your account remains available at all times.
10.3 Effective Date
The current version of this privacy policy is effective from January 2026. Previous versions are retained by us and can be provided upon request.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is ready to resolve any issues you have quickly.
Live Chat
Get support in Bengali 24/7
Contact us via live chat for any privacy-related questions. We are always available.
Email Support
For detailed complaints or information requests, write to us by email.
Any privacy-related requests you submit are generally processed within 30 business days. For urgent matters, you can get faster assistance through live chat.